Privacy Notice

1. Who are we?

I am a self-employed beautician trading as Beauty Retreat Fleet. For the purposes of data protection law, I am the ‘Data Controller’ of your personal information.

Contact:

[Your Email Address]

Address:

Crookham Road, Church Crookham, Fleet, GU51 5NP

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2. Information I Collect

Contact Details:

 Name and phone number (collected when you book an appointment).

Website Usage:

Technical data like your IP address and how you use this site, such as pages you visit and how long you dwell on them. 

(This is collected via Google Analytics, only if you consent).

Health Information:

I may collect brief details about skin conditions or allergies to ensure treatments are safe for you.

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3. Use of Your Information

Appointment Management:

I use your phone number to send you appointment reminders via SMS. This is necessary for the Performance of a Contract (to provide the service you booked) or my Legitimate Interests (to reduce no-shows).

Performance Monitoring:

I use Google Analytics to see which pages are popular so I can improve my website. This is based on your Consent.

No Marketing:

I do not use your data for marketing or newsletters. 

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4. Who Your Data is Shared With

Google Analytics:

To help me understand website performance. I have configured this to anonymise your data as much as possible.

IONOS:

My website host, who stores website data on my behalf.

Booking System:

I may use a digital calendar or booking app, your contact details are stored there.

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5. How Long I Keep Your Data

Appointment Data:

I keep your contact details for [e.g., 2 years] after your last treatment for insurance and tax record purposes.

Analytics Data:

Website performance data in Google Analytics is set to expire after [e.g., 2 months]. 

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6. Your Rights

Under the UK GDPR, you have the right to:

Ask for a copy of the information I hold about you.

Ask me to correct or delete your information.

Withdraw your consent for website cookies at any time.

Complain:

If you are unhappy with how I use your data, you can contact the Information Commissioner’s Office (ICO). .

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